/* WA Desk — operator console
   One accent (deep green) for actions, amber only for the 24 hour window. */
:root{
  --paper:#F2F4F1; --panel:#FFFFFF; --ink:#14211C; --muted:#5F6F68;
  --line:#DDE4DF; --line-soft:#EDF1EE;
  --accent:#096B4F; --accent-dark:#065840; --accent-soft:#E4F1EA;
  --amber:#B5661A; --amber-soft:#FBF0E2;
  --danger:#A3261E; --danger-soft:#FBE9E7;
  --bubble-in:#FFFFFF; --bubble-out:#D8EFE3;
  --rail:208px;
  --font:"Segoe UI",-apple-system,BlinkMacSystemFont,Roboto,"Noto Sans","Noto Sans Tamil","Helvetica Neue",Arial,sans-serif;
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{background:var(--paper);color:var(--ink);font-family:var(--font);font-size:15px;line-height:1.5;-webkit-font-smoothing:antialiased}
a{color:var(--accent);text-decoration:none}
a:hover{text-decoration:underline}
h1{font-size:22px;font-weight:600;margin:0 0 4px}
h2{font-size:17px;font-weight:600;margin:0 0 10px}
h3{font-size:15px;font-weight:600;margin:0 0 8px}
p{margin:0 0 10px}
small,.small{font-size:13px}
.muted{color:var(--muted)}
:focus-visible{outline:2px solid var(--accent);outline-offset:2px}

/* ---------- shell ---------- */
.rail{position:fixed;inset:0 auto 0 0;width:var(--rail);background:var(--ink);color:#D6E2DB;padding:18px 0;overflow-y:auto}
.rail .brand{display:block;padding:0 18px 16px;font-size:17px;font-weight:600;color:#fff}
.rail .brand span{display:block;font-size:12px;font-weight:400;color:#8FA69B;margin-top:2px}
.rail nav a{display:block;padding:9px 18px;color:#C4D4CC;font-size:14px;border-left:3px solid transparent}
.rail nav a:hover{background:#1D2E27;color:#fff;text-decoration:none}
.rail nav a.on{background:#1D2E27;color:#fff;border-left-color:#4FBF8F}
.rail .sec{padding:16px 18px 6px;font-size:12px;color:#7C9187;letter-spacing:.02em}
.rail .foot{padding:14px 18px;margin-top:10px;border-top:1px solid #24352E;font-size:13px;color:#93A79D}
.main{margin-left:var(--rail);padding:22px 26px 40px;max-width:1400px}
.topline{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:18px;flex-wrap:wrap}

/* ---------- cards / tables ---------- */
.card{background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:18px;margin-bottom:18px}
.card.tight{padding:0}
.grid{display:grid;gap:16px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.g3{grid-template-columns:repeat(3,minmax(0,1fr))}
.g4{grid-template-columns:repeat(4,minmax(0,1fr))}
.stat{background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:14px 16px}
.stat b{display:block;font-size:26px;font-weight:600;line-height:1.2}
.stat span{font-size:13px;color:var(--muted)}
table{width:100%;border-collapse:collapse;font-size:14px}
th{text-align:left;font-weight:600;color:var(--muted);font-size:13px;padding:10px 14px;border-bottom:1px solid var(--line)}
td{padding:11px 14px;border-bottom:1px solid var(--line-soft);vertical-align:top}
tr:last-child td{border-bottom:0}
.table-wrap{overflow-x:auto}

/* ---------- forms ---------- */
label{display:block;font-size:13px;color:var(--muted);margin:0 0 5px}
input[type=text],input[type=email],input[type=password],input[type=number],input[type=time],select,textarea{
  width:100%;padding:9px 11px;border:1px solid var(--line);border-radius:7px;background:#fff;
  font-family:inherit;font-size:14px;color:var(--ink)}
textarea{resize:vertical;min-height:84px;line-height:1.5}
input:focus,select:focus,textarea:focus{border-color:var(--accent);outline:none;box-shadow:0 0 0 3px var(--accent-soft)}
.field{margin-bottom:14px}
.row{display:flex;gap:14px;flex-wrap:wrap}
.row>.field{flex:1 1 220px}
.btn{display:inline-block;padding:9px 16px;border:1px solid var(--accent);background:var(--accent);color:#fff;
  border-radius:7px;font-size:14px;font-family:inherit;cursor:pointer}
.btn:hover{background:var(--accent-dark);text-decoration:none;color:#fff}
.btn.ghost{background:#fff;color:var(--ink);border-color:var(--line)}
.btn.ghost:hover{background:var(--paper);color:var(--ink)}
.btn.danger{background:#fff;color:var(--danger);border-color:#E7C4C0}
.btn.danger:hover{background:var(--danger-soft);color:var(--danger)}
.btn.sm{padding:5px 11px;font-size:13px}
.btn[disabled]{opacity:.5;cursor:not-allowed}

/* ---------- chips ---------- */
.chip{display:inline-block;padding:2px 9px;border-radius:99px;font-size:12px;border:1px solid var(--line);background:#fff;color:var(--muted)}
.chip.ok{background:var(--accent-soft);border-color:#BFDDCE;color:var(--accent-dark)}
.chip.warn{background:var(--amber-soft);border-color:#EFD5B4;color:var(--amber)}
.chip.bad{background:var(--danger-soft);border-color:#EFC7C3;color:var(--danger)}

/* ---------- notices ---------- */
.note{padding:11px 14px;border-radius:8px;margin-bottom:14px;font-size:14px;border:1px solid}
.note.ok{background:var(--accent-soft);border-color:#BFDDCE;color:#08543E}
.note.warn{background:var(--amber-soft);border-color:#EFD5B4;color:#8A4C11}
.note.bad{background:var(--danger-soft);border-color:#EFC7C3;color:#7E1D17}
.note.info{background:#fff;border-color:var(--line);color:var(--muted)}
.empty{padding:34px 18px;text-align:center;color:var(--muted);font-size:14px}

/* ---------- inbox ---------- */
.inbox{display:flex;gap:0;height:calc(100vh - 120px);min-height:460px;background:var(--panel);
  border:1px solid var(--line);border-radius:10px;overflow:hidden}
.threads{width:322px;border-right:1px solid var(--line);display:flex;flex-direction:column}
.threads .search{padding:12px;border-bottom:1px solid var(--line-soft)}
.threads ul{list-style:none;margin:0;padding:0;overflow-y:auto;flex:1}
.threads li a{display:block;padding:12px 14px;border-bottom:1px solid var(--line-soft);color:var(--ink)}
.threads li a:hover{background:var(--paper);text-decoration:none}
.threads li a.on{background:var(--accent-soft)}
.threads .nm{display:flex;justify-content:space-between;gap:8px;font-weight:600;font-size:14px}
.threads .nm em{font-style:normal;font-weight:400;font-size:12px;color:var(--muted);white-space:nowrap}
.threads .pv{font-size:13px;color:var(--muted);margin-top:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.threads .badge{display:inline-block;min-width:19px;text-align:center;background:var(--accent);color:#fff;
  border-radius:99px;font-size:11px;padding:1px 6px;margin-left:6px}

.thread{flex:1;display:flex;flex-direction:column;min-width:0}
.thread .head{padding:12px 16px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;
  align-items:center;gap:12px;flex-wrap:wrap}
.thread .head b{font-size:15px}
.window-bar{height:3px;background:var(--line-soft)}
.window-bar i{display:block;height:3px;background:var(--accent)}
.window-bar.low i{background:var(--amber)}
.window-bar.shut i{background:var(--danger);width:100%}
.stream{flex:1;overflow-y:auto;padding:18px;background:var(--paper)}
.msg{max-width:min(70%,560px);margin-bottom:12px;padding:9px 13px;border-radius:12px;font-size:14px;
  border:1px solid var(--line);background:var(--bubble-in);word-wrap:break-word;white-space:pre-wrap}
.msg.out{margin-left:auto;background:var(--bubble-out);border-color:#BFDFCE}
.msg .meta{display:block;margin-top:5px;font-size:11px;color:var(--muted);white-space:normal}
.msg.failed{background:var(--danger-soft);border-color:#EFC7C3}
.msg img{max-width:100%;border-radius:8px;display:block;margin-bottom:6px}
.daysep{text-align:center;font-size:12px;color:var(--muted);margin:14px 0}
.composer{border-top:1px solid var(--line);padding:12px 16px;background:#fff}
.composer form{display:flex;gap:10px;align-items:flex-end}
.composer textarea{min-height:44px;max-height:150px}

/* ---------- misc ---------- */
.kv{display:flex;justify-content:space-between;gap:12px;padding:8px 0;border-bottom:1px solid var(--line-soft);font-size:14px}
.kv:last-child{border-bottom:0}
.kv span{color:var(--muted)}
.code{font-family:ui-monospace,Menlo,Consolas,monospace;font-size:13px;background:var(--paper);
  border:1px solid var(--line);border-radius:6px;padding:8px 10px;word-break:break-all}
.login{max-width:380px;margin:9vh auto;padding:0 18px}
.login .card{padding:26px}
.tabs{display:flex;gap:6px;margin-bottom:16px;flex-wrap:wrap}
.tabs a{padding:7px 14px;border:1px solid var(--line);border-radius:99px;background:#fff;font-size:14px;color:var(--ink)}
.tabs a.on{background:var(--ink);color:#fff;border-color:var(--ink)}
.tabs a:hover{text-decoration:none}

@media (max-width:960px){
  :root{--rail:0px}
  .rail{position:static;width:auto;padding:12px 0}
  .rail nav{display:flex;flex-wrap:wrap;gap:2px;padding:0 10px}
  .rail nav a{border-left:0;border-radius:6px;padding:7px 12px}
  .rail nav a.on{border-left:0}
  .rail .sec,.rail .foot{display:none}
  .main{margin-left:0;padding:16px 14px 32px}
  .g2,.g3,.g4{grid-template-columns:1fr}
  .inbox{flex-direction:column;height:auto}
  .threads{width:auto;max-height:290px;border-right:0;border-bottom:1px solid var(--line)}
  .stream{min-height:340px}
  .msg{max-width:88%}
}
@media (prefers-reduced-motion:reduce){*{transition:none!important;animation:none!important}}